Before contacting us, please take your time to read through our FAQs which may provide the answer to your questions. If you cannot find your answer and want to get in touch then please email: hello@chipsoutdoors.com

  1. Q: What sets Chips Outdoors apart from other outdoor furniture retailers?

    • A: Chips Outdoors stands out with a curated selection of high-quality sheds, gazebos, and outdoor furniture. Our commitment to durability, style, and customer satisfaction sets us apart.
  2. Q: How can I track my order?

    • A: Once your order is processed, you will receive a confirmation email with a tracking link. Use this link to stay updated on your shipment's status.
  3. Q: Do you offer customization options for sheds and gazebos?

    • A: Yes, we provide customization options for many of our products. Contact our customer service to discuss your specific requirements and create a tailored solution for your outdoor space.
  4. Q: What is your return policy?

    • A: We have a hassle-free return policy. If you're not satisfied with your purchase, contact us within 30 days. Please refer to our Return & Refunds policy for more details.
  5. Q: Is assembly required for the products?

    • A: Assembly requirements vary by product. Most items come with easy-to-follow instructions, and we offer assembly services for select products. Check the product description or contact us for more information.
  6. Q: What materials are used in your outdoor furniture?

    • A: Our outdoor furniture is crafted from a range of premium materials designed to withstand outdoor conditions, including weather-resistant wood, durable metal, and high-quality fabrics. See product descriptions for specific details.
  7. Q: How can I contact customer support?

    • A: You can reach our dedicated customer support team through the Contact Us page on our website. We're here to assist you with any questions or concerns you may have.
  8. Q: Do you offer bulk discounts for commercial projects?

    • A: Yes, we provide special pricing for bulk orders and commercial projects. Contact our sales team at hello@chipsoutdoors.com to discuss your specific requirements and get personalized assistance.